Betsson Casino Review
- Owner/operator: BML Group LTD
- Software provider: NetEnt, Evolution Gaming and Portomaso Gaming
- Available Languages: Czech, English, German, Greek, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Swedish
- Live Chat Available: Yes
- Company headquarters: Malta
Having been in operation for over a decade, Betsson Casino has become noted for its extremely good reputation. Managed by the Lotteries and Gaming Commission in Malta, the online casino is owned by Betsson AB and has plenty of experience within the industry, making it both reliable and efficient in providing great customer service. This high quality of care means that though Betsson rarely advertises at large sporting events, they have still managed to attract a large number of regular users. In 2012, London’s eGaming Review Operator Awards named the company as Casino Operator of the year, whilst more awards were won in 2017 for support services. For players based in the UK, the website is licensed and regulated by the UK Gambling Commission.
- Overseen by the Maltese Lotteries and Gaming Commission.
- Founded in 2003.
- UK License overseen by UK Gambling Commission.
- Slots software provided by Net Entertainment.
- 34 Live Casino Games, including 14 Roulette and 12 Blackjack tables.
- Over 700 Video Slots, 25 Slots and 4 Jackpots.
- Deposit bonuses of 100% up to £200.
Betsson Bonus Information
Like most online casinos, Betsson Casino offers a variety of promotions throughout the year, particularly during seasonal occasions and sporting events. It also offers a bonus scheme for new members. If you deposit and play for 25 £ on selected slots you get 25 free cash spins. If you deposit and play for 100 £ you get 100 cash spins on Starburst and the last offer is 200 cash spins if you deposit and play for 200 £.
For keen poker players, the online casino also runs a Fish Party challenge to win free tickets. There are three leader boards based on the various buy-ins, and these run for two weeks at a time, with players not only winning tickets for playing, but also multipliers. At the end of the fortnight, those who made the leader board are awarded their tokens, and the system is reset.
Finally, there are a number of other promotions running around the year, including those such as Fantasy Football. This is 100% free to register and the winners at the end of each month gain a number of risk-free bets. The end of the season closes with a champion winning a substantial prize pot.
18 +. 1st Deposit Bonus for new players only. If you’re a new player a minimum deposit of £10 is required. Spins only available on Starburst. No wagering requirement on spins’ winnings. 14 days from registration to claim offer. Customers depositing via Moneybookers, Skrill and Neteller will not be eligible for this Cash Spins Offer. All winnings from the spins will be paid out cash. Full T&C’s apply.
Betsson Casino has a wide variety of games catering for everyone’s needs. Though they might not have as many options as other outlets, they have focussed on quality rather than quantity, and customers can be assured they are playing the best games available. In addition to the online casinos’ Poker and Live Casino offerings, the casino hosts hundreds of slots, jackpot games, scratch, table games and more. There is also a well-established and comprehensive sportsbook offering for people wanting something a little different to the normal options online casino brands host.
With both a downloadable poker interface and Instant Play within a user’s browser, Betsson offers the best of both worlds, and players can choose the option that most suits their needs. The company have also recently boosted their poker performance to enhance the overall enjoyment for players. This has been done by adding games such as Blaze, Anonymous Tables and Texas Hold’em to create a first class experience. Pre-defined avatars, 3D graphics and a range of background images are also available to create an immersive and stimulating environment.
In Betsson’s Live Casino there are 14 Roulette tables, 12 Blackjack tables and eight other options including Baccarat, Punto Banco, Three Card Poker and Dream Catcher. The tables are run using a variety of software including that from Net Entertainment, Evolution Gaming and Portomaso Gaming.
Slots and Other Games
The casino at Betsson provides a huge variety of games to play. Within the slots niche, there are 25 slot machines with 4 jackpots and over 700 video slots to choose from. The latter come with New Entertainment’s beautiful graphics, making these games visually stunning. Free play options are available too, allowing customers to play purely for enjoyment. When using real money, access to the jackpots are granted, giving the chance for players to hit the big time.
Meanwhile, there are a variety of scratch games to try, whilst Betsson is also home to a few exclusive games not found anywhere else. These include the newly released Cosmic Eclipse, Rise of the Vikings, Alice Cooper and Star Jackpots. Other exclusive games include Piggy Bank, Mr Toad and Monster Smash.
Finally, Betsson’s comprehensive sportsbook provides the chance to bet across a wide variety of popular sports and events including the Champions League, NBA and the NHL. There are popular leagues and dozens of sports to choose from. These include football, tennis, darts, motorbikes, rugby and even chess.
A compelling reason to use Betsson Casino is its seamless and intuitive interface. The website is extremely well designed and makes it simple to navigate. Access to the various gaming rooms and slots are only a mouse-click away, and the betting process has been made as easy as possible too.
There is an extremely well designed and informed FAQ section, whilst the company also make it easy to discover new promotions and opportunities to take advantage of. In addition, the Betsson Casino blog is content rich and has a wealth of information. Keen slots players can find out about the new titles available, as well as how to play them. Elsewhere, there are betting tips on ice hockey, football and other sports. There are even strategy guides for playing poker and other casino games.
Payment Methods and Withdrawal
As expected, Betsson provides a wide variety of payment options. All require a minimum deposit of £10 and Visa, Mastercard and Entropay have a 2.5% service charge attached. Alternatively, customers can fund their account via Skrill, Neteller, Paysafecard, ecoPayz and bank transfer. It’s important to recognise that making a bank transfer doesn’t result in immediate payment. In addition, some of the payment options, as mentioned earlier, do not qualify for deposit bonuses so those wanting to maximise their free plays need to ensure they fund their account with the right option.
Withdrawing money is very simple, and Betsson’s FAQ offers a step-by-step guide to taking money out. Any positive balances need to be withdrawn to the same card the account was funded from. For example, if deposits were made with a Visa card, then balances need to be withdrawn to this same card. Generally, withdrawal transactions are completed within 24 hours, with automated verification making this much quicker. For those completing a bank transfer or withdrawal to a Visa card, the process can take between two and five working days.
The online casino market is a competitive place, and few companies survive without having good customer services. Betsson Casino has established an extremely high level of consumer care, driven by the fact they rarely advertise at sporting events and instead rely on word of mouth amongst happy users.
Betsson Casino provides a variety of options including email, livechat and telephone. All of these will give fast answers and help, outlined by the response times published on the website. For example, sending an email will get a response within the hour in most cases, whilst a typical response time when telephoning is one to two minutes, and just 30 seconds when using livechat.
In fact, Betsson’s care is so good that it won the EGR Nordics Award for Best Support in 2016.
Overall, for those wanting variety without compromising on customer support and interface simplicity, Betsson Casino is ideal. Having been within the online casino industry for over a decade, the firm has adapted seamlessly to provide all of the latest must-haves, including popular games, stunning graphics and popular betting options, including those of its large and easy to use sportsbook.
With help only mere seconds away should something go wrong or a question needing to be answered, Betsson is the perfect place for both those new to gambling, or customers wanting to expand their betting portfolio. In addition, the proactive nature of Betsson Casino on their blog and throughout the consumer care operations has created a community rather than the faceless corporation so many websites and establishments have become.