Casino Heroes Review – Catch £100 Welcome bonus + Free spins
- Owner/operator: Hero Gaming Limited
- Software provider: BTG, ELK, Evolution Gaming, Microgaming, NetEnt, NextGen, Play’n GO, Playson, Push Gaming, Quickspin, Scientific Games, Thunderkick, Yggdrasil
- Company headquarters: Malta
- Available Languages: English, Swedish, Norwegian, Finnish, German
- Currencies: GBP, EUR
Casino Heroes is the perfect place if you’re looking to bring your casino experience to a whole new level. This innovative operator has combined the exciting elements of traditional casino fun with a unique design and an intriguing progression system, creating a playful atmosphere which resembles that of a video game.
Make your way through different worlds as you defeat bosses and collect valuable Rubys – a special currency that can be used to purchase free spins without any wagering to them. Browse through a huge selection of games and find additional innovation with a one of a kind blitz feature that allow some slots from NetEnt to be played at a lightning fast speed.
Having won Global Gaming’s casino product of the year award 2018, Casino Heroes is more than just a casino. It’s a thrilling adventure that will leave you with a smile on your face and constantly reward you for your visits.
Keep reading our full review and we’ll tell you everything you need to know before embarking on your one of a kind casino journey, including bonus selection, game choice, withdrawal times and handling of customer queries.
- The first casino to really incorporate Gamefication and storytelling
- More than 900 casino games to choose from
- More than 25 of these are jackpot games
- Customer support on live chat and e-mail (8am – 12pm CET)
- Extra fast Blitz games – an exclusive Casino Heroes feature
- Withdrawals processed within 6 hours (on average)
- Won the casino product of the year award at the 2018 Global Gaming Award ceremony
- Nominated for the Employer of the Year award and best Customer Service Operator at the EGR Operator Awards 2018
- Restricted countries include China, France, French Guiana, Guadeloupe, Italy, Martinique, Réunion, United States of America.
Bonuses at Casino Heroes
Playing at Casino Heroes you’ll never go without a reward in sight. As you spin the slots or place your table game bets, you can follow a progression meter that will regularly take you to new regions and in every one of these a guaranteed treasure awaits. At the end of each region there will also be a boss fight bonus that can leave you with valuable loot, further increasing your rewards.
The rewards consist of free spins and an in game currency made up of Rubys. These red gems can be exchanged for additional free spins with a value starting at £0.10 and going all the way up to £4. You can also choose yourself if you’d like the free spins to come with a traditional wagering requirement or if you’d prefer them to be wagering free (this does of course affect the ruby exchange rate).
In addition to the progression system, there aren’t that many bonuses to get your hands on, but that isn’t really needed as your adventures will constantly reward you. With this being said, you will after all find a promotion offered every now and then so if you’re looking for something extra we promise that you won’t go empty handed. As a new player you do of course also have a really nice welcome offer to get your casino journey started!
The welcome offer
The welcome offer at Casino Heroes consist of a bonus on you first four deposits and is split into four choices of receiving matched deposit offers or only receiving free spins.
For the first deposit you can either choose to get a 100% bonus up to £50 + 200 free spins on Starburst or the following amount of free spins based on your deposited amount:
|First deposit amount||Free spins||Games||Total value|
|£10 – £19||25||Gemix (25)||£5|
|£20 – £29||60||+ Starburst (35)||£8.50|
|£30 – £39||100||+ Tickets of Fortune (40)||£18.50|
|£40 – £49||150||+ Wizard of Gems (50)||£28.50|
|£50 – £59||220||+ Wild Chase (70)||£46|
|£60 – £69||250||+ Vikings Go Wild (30)||£53.50|
|£70 – £79||270||+ Second Strike (20)||£55.50|
|£80 – £89||280||+ Jimi Hendrix (10)||£57.50|
|£90 – £99||290||+ Jimi Hendrix (10)||£59.50|
|£100 or more||300||+ Jimi Hendrix (10)||£61.50|
For the second deposit you can either choose to get a 50% bonus up to £50 or deposit £10 – £50 to receive 20 – 100 free spins on Finn and the Swirly Spin (with a total value of £2 – £10).
For the third deposit you can either choose to get a 50% bonus up to £100 or deposit £10 – £50 to receive 20 – 100 free spins on Jungle Books (with a total value of £2 – £10).
For the fourth deposit you can either choose to get a 25% bonus up to £200 or deposit £10 – £50 to receive 20 – 100 free spins on Gemix (with a total value of £4 – £20).
No matter if you choose the matched bonus offers or the free spins, the wagering requirement is set to x40. You’re always playing with your real money first and you’re always able to make a cash out of these, which makes the bonuses very advantageous taking part of. Please do however note that a withdrawal will always result in your bonus money being removed, unless of course the wagering requirement has been fulfilled.
Browsing through the game selection at Casino Heroes, you can quickly tell that there isn’t much room for improvement. With more than 800 slots provided by over 12 different game developers it’s quite a paradise for those who love spinning the reels. You’re likely to find all of your favorite games as well as a bunch of other amusing titles to explore and if you ever felt a spin was too slow, Casino Heroes offers you a range of exclusive blitz slots. These are super speedy bandits that only display winnings and no reel animations, making every game round six times as fast as a traditional spin.
Are you a sucker for huge wins and dream of a life changing one? Then you’ll be pleased to find more than 25 different jackpot games to choose from, leaving you with a wide selection of thousand, tens of thousands, hundreds of thousands and even million pound winnings to chase!
Prefer table games? Don’t worry; you’ll be perfectly satisfied as well! Not only are you able to find all of the most popular table games such as Roulette, Blackjack, Baccarat and Casino Hold’em. You can also enjoy several other titles, such as Red Dog, Let It Ride and Caribbean Stud. On top if this, a huge live casino is offered by Evolution Gaming. This means that many of the mentioned table games can be experienced with professional dealers and some of them in several entertaining game variations.
Casino Heroes is designed in a brilliant and playful way that will immediately grab your attention and make you curious to find out more. You’re greeted by adventurers, gnomes and wizards inviting you to a world filled with vibrant colors.
This is all part of the experience which is truly one of a kind. It doesn’t feel like an ordinary casino, but more like enjoying a thrilling video game. As you play, you’ll get to explore three islands guarded by more than 50 creatively designed bosses, each and every one of them bringing you an interactive bonus game where your mission is to defeat them and steal their valuable treasures.
Not only is the adventurous design a true pleasure for the eyes, but navigation has been made really easy. You won’t find any unnecessary clutter on the screen, but it’s a simple and stylish view with all of the sections you need (world map, customer support, progress bar, games, promotions, account settings and treasures) quickly accessible at all times.
The mobile experience is just as pleasing as the desktop one. They may not have a mobile app developed for Android (there is one for iOS!), but the website is perfectly adapted to smart phones and tablets, which guarantees a smooth visit whenever you’re playing from a mobile device.
While depositing is always simple and fast, Casino Heroes isn’t the place with the widest variety of payment methods. As long as you’re not looking for something in particular you will however find that your options are more than enough. Almost all of the most common methods are supported, including the following ones:
The minimum amount you’re able to deposit is set to £10 and for a single transaction the maximum amount is £5000.
Casino Heroes is not only an operator well known for their unique player experience, but also for their swiftness in handling withdrawals. Once you’ve requested a cash out, the average time before this is processed is 6 hours, which means that you rarely have to wait very long. Sometimes it can of course take a little bit longer, but every now and then your withdrawals will also be processed way faster.
It’s good to know that your cash outs unfortunately aren’t handled during the night (CET) so if you’re requesting one very late, it won’t be processed until the next day. Like the majority of casinos, it’s also important to be aware that a verification process will be needed at some point. When this kicks in, this means that your withdrawals can’t be dealt with until you have provided the support with an ID and a proof of address.
The verification process is an industry standard to prevent money laundering and fraud – all part of strict laws and regulations that Casino Heroes is required to follow.
With Casino Heroes being nominated for the prestigious award of being the best Customer Service Operator, you can expect a friendly support that is quick to reply and always determined to resolve any issues that you may have.
It’s not yet a 24/7 hour service, but with agents getting to the office at 8am and leaving at 12pm (CET) you’re able to get a professional assistance most of your time. There’s currently no way to reach them on phone, but you will find a live chat and of course the possibility to send e-mails.
If you’re tired of traditional casinos that all look and act the same, Casino Heroes is the way to go as you’ll embark on a thrilling adventure that’s interactive and fun. With plenty of bosses to fight and treasures to find on your way to them, you’ll be constantly rewarded with red gems and given the choice to spend them on a variety of different free spins; with or without wagering.
With more than 900 casino games to choose from and new ones constantly added, you’ll never run out of excitement and with a professional customer support available most of the time, good help is always in reach. On top of this withdrawals are always processed in a timely manner.
It’s a trustworthy operator fully licensed with two of the world’s most renowned casino regulators and with a very high standard of quality this has resulted in Casino Heroes being in the running for several casino awards.
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